Billzzi legal
Cancellation and Refund Policy
Effective 18 October 2026 · Version 2026-10-18
Free trial first
Every new shop gets Billzzi Enterprise free for 30 days, with every feature unlocked and no payment details required. We offer the trial so you can decide whether Billzzi suits your business before you pay.
No refunds
Because you can try every feature free before buying, payments for Pro and Enterprise plans, monthly or yearly, are not refundable, including partially used periods.
If you were charged twice for the same period, or charged after cancelling, because of an error on our side, contact hello@billzzi.com within 7 days of the charge. We will verify it and return the duplicate or wrong amount to the original payment method within 5 to 7 business days.
Cancelling a plan
You can cancel anytime from the plan screen in the Billzzi app or on the website. Cancelling stops the next automatic renewal and cancels the UPI Autopay, card or bank mandate.
After you cancel, you keep your paid features until the end of the period you already paid for. Your shop then moves to the Free plan, and your bills, customers and other business data are kept.
Changing plans
When you upgrade from Pro to Enterprise, Enterprise starts immediately and the unused value of your Pro plan is added as extra Enterprise days instead of a refund. When you downgrade, the change takes effect at the end of your current billing period.
Contact
Billzzi is operated by VALIYA JAYKUMAR MUKESHBHAI, 80/81, Mira Nagar Society, Mini Bazar, A.K. Road, Surat, Gujarat – 395006, India. For billing questions, write to hello@billzzi.com.